Return & Refund Policy
Last Updated: June 2026
At Grain & Grit, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
Returns
You may return eligible items within 15 days of the purchase date.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase (order number or receipt) is required.
Non-Returnable Items
The following items cannot be returned:
- Used or damaged products.
- Products damaged due to misuse or improper handling.
- Clearance, sale, or promotional items (unless defective).
Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.
If approved, your refund will be processed through the original payment method within a reasonable timeframe.
Exchanges
We only replace items if they are defective, damaged, or incorrect upon delivery.
Return Shipping
Customers are responsible for return shipping costs unless the product received is defective, damaged, or incorrect.
Contact Us
For return or refund requests, contact us:
Email: grainandgritstore@gmail.com
WhatsApp: +92 342 00 00 424